The
Toniq
October 12,
2022
2022
Customer Service Mistakes, They Happen, How to Fix Them
By
Paul Kiernan
Paul Kiernan
As your company grows, so will the opportunity for mistakes. How you deal with them will define who you are; just keep that in mind when dealing with mistakes and training new people.
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October 10,
2022
2022
The Fall, The Mushroom, and a Recipe
By
Paul Kiernan
Paul Kiernan
Fall is a great season; although it portends death that comes with winter, it leaves with blazing colors, beautiful night skies, and, of course, mushrooms.
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October 6,
2022
2022
You Comfortable? Good, Now Get Uncomfortable and Get Creative
By
Paul Kiernan
Paul Kiernan
There is nothing wrong with having a comfort zone and spending time in it. The trouble arises when you overstay your time in your comfort zone
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October 5,
2022
2022
Bad Customer Service, the Slow Death of Your Business
By
Paul Kiernan
Paul Kiernan
With the advent of self-serve, self-checkout, shopping online, and grocery and food deliveries, the idea of customer service has slipped quite a bit.
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September 27,
2022
2022
Creativity & Vulnerability, The Great Connection
By
Paul Kiernan
Paul Kiernan
What does it mean to be vulnerable? Why is it so crucial to the creative process? What can being vulnerable do for CEOs and managers? How does one be vulnerable?
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September 20,
2022
2022
Creativity & Self-Imposed Rules
By
Paul Kiernan
Paul Kiernan
We will discuss the editor and how he gets in our way and gives us excuses to avoid being creative. We’ll also look at ways to keep that editor at bay and why he shows up even when we think we have this creative thing down.
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September 15,
2022
2022
Celebrating Hispanic Heritage Month
By
Paul Kiernan
Paul Kiernan
At the core of this dream is the great melting pot. The notion is that all the people from every nation come to this country, and when they come here, they meld and blend with the rest of the nation.
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September 12,
2022
2022
The Double-Edged Sword of Failure
By
Paul Kiernan
Paul Kiernan
For some, failure is a way of life, part of the process; without failure, success could never be achieved. So when is failure a welcomed part of the process, and when is failure not an option?
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September 9,
2022
2022
Top Email Marketing Problems and the Solutions
By
Paul Kiernan
Paul Kiernan
Email marketing is not an easy endeavor; there are moving parts, precise timing needed, and engaging copy to share with the world. And sometimes, it’s not going to all click together and come out perfect.
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September 7,
2022
2022
Tips for Living a Creative Life
By
Paul Kiernan
Paul Kiernan
Creative. There’s a word that sparks all kinds of imagery and debate. Companies sell themselves as creative, yet no one seems to be able to pin down precisely what it is.
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September 2,
2022
2022
Keeping you Informed; Things You Do That are Actually Illegal and Things That Are Not.
By
Paul Kiernan
Paul Kiernan
Without going into detail, the topic of legal and illegal has been in the news lately. There are things folks do in their everyday lives that are actually legal and things we’ve all come to believe illegal that actually aren’t.
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August 29,
2022
2022
Creativity, Sleep, & A Little Help From Edison’s Naps
By
Paul Kiernan
Paul Kiernan
In 1889, Scientific American interviewed the great inventor. He claimed he only needed about four hours of sleep a night. It delighted readers and made Edison seem even more miraculous and superhuman.
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August 26,
2022
2022
Burnout or Depression, Knowing The Difference is Important
By
Paul Kiernan
Paul Kiernan
The tricky part is that burnout and depression share some similar symptoms. Butt hey are not the same, and treating them is not the same either.
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August 24,
2022
2022
Working From Home, The Challenges We Still Face
By
Paul Kiernan
Paul Kiernan
More time with family, less stress from office politics, or dealing with the dude who cooks fish in the microwave. So, making the best of it was okay.
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August 23,
2022
2022
Creativity; Stay Curious
By
Paul Kiernan
Paul Kiernan
The idea of acting our age, or growing up, seems to only put blinders on us. We “play,” but the freedom we had as kids playing is gone. There are rules, and we’re expected to play a certain way.
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